Our products - Customer portal

Improve your customer experience and quality

How do you deliver the best possible service to today's digital customers without compromising on cost and efficiency?

With the Lumenaza Customer Portal, you improve customer service productivity: you increase service quality and customer experience and reduce customer support efforts.

Customer portal

Comprehensive data at a glance

End customers can manage contract-related and personal data themselves and receive comprehensive visualizations of their consumption and feed-in quantities, personal CO2 savings, and information about their electricity community.
Customer portal

Everything from one app

It can be used via any common browser and simultaneously as an app on any mobile device after initial installation, thus creating a symbiosis of a responsive website and a mobile app.
Customer portal

Customized to your design

The customer portal can be quickly adapted to your corporate design as a supplier or direct marketer through configuration. Due to the open API interfaces, it can also be integrated into third-party systems.

Satisfied customers

Innovative energy solutions

Billing

Flexible and powerful billing software as a digital solution

Virtual power plant

Optimal marketing of even the smallest decentralized and renewable plants

Market processes electricity

Use our fully automated solution for business processes

Contract Management & CRM

We map the complete customer life cycle including contractual relationships

Customer portal

Improve your customer experience and quality

Product Catalog

Simplify the introduction of smart energy offers

Process service

Use our managed service and improve your processes

Consulting

Optimize energy management processes, identify flexibility potentials and develop revenue sources
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Any questions?
We would love to talk to you.
Tereza Borges
+49 30 346 558 200

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