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Please find answers to a broad selection of questions. In case you miss a question or an answer, please feel free to contact us at info(at)lumenaza.de .

FAQ

  • What is the electricity price composed of? +

    The electricity price is influenced by various factors - e.g. taxes, network charges or the EEG apportionment. Only about 21 percent of the price is influenced by power generation and sales, more than 50 percent are attributable to levies, concession fees or network charges. The remainder are tax components.

  • How does the EEG surcharge work? +

    Operators of renewable energy installations are allowed to feed their electricity primarily into the grid, i.e. the government obliges network operators to buy electricity generated from wind, solar, water or biomass at a guaranteed price. The grid operator sells this power on the stock market at a price that is usually below the purchase price. The difference is covered by the EEG surcharge. This has increased in recent years. In addition to an increasing supply of electricity from renewable energies, the increased supply also pushed down the stock exchange price - both effects led to a rising EEG surcharge. From 2014, the aggregation of electricity from renewable energies became the rule and thus replaced the traditional feed-in tariff.

  • What does regional electricity mean? +

    Real regional electricity means that the produced electricity from the large number of regional generating plants is bundled with the aid of intelligent software and forwarded directly to consumers in the region - without having to go through the electricity exchange. Electricity customers can see online from which plants the electricity comes exactly. This does not only strengthen acceptance for the energy transition, but also strengthens the local economy. Thus, the regional value added remains with the actors of the region.

  • What happens when there is no wind or no sun? +

    If there is little wind and the sun is covered by clouds, you do not have to worry about the lights going out. First, we offset the underfunding in your region with surpluses in other regions. If, contrary to expectations, the electricity produced is insufficient, then we first buy the required amount of electricity from renewable energies on the stock exchange.

  • From which plants does the electricity come? +

    The electricity comes from many different regenerative energy generation plants in the region. These include e.g. Wind turbines, photovoltaic systems, biomass and combined heat and power plants.

  • How does the balancing of generation and demand work? +

    We try to adapt the production exactly to the needs of our customers. Of course this is difficult and not always exactly plannable. Basically we try to compensate for the shortages in one region with the surpluses in one region. Nevertheless, should there be a surplus of regenerative electricity, it will be sold on the stock market. When there is a shortage of demand and more electricity is needed than produced, we first balance the underfunding in your region with surpluses in other regions, and if that is not enough, we buy the missing electricity on the exchange, of course fully from renewable energies.

  • What happens if the electricity demand is higher than the supply? +

    Your supply as a customer is ensured at all times. Fist we try to balance the demand with supply from other regions. If there is still a shortage of supply and more electricity is needed than produced, we will buy 100% renewable electricity.